Refund policy
Return & Refund Policy
At Amity Strengthwear, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return in accordance with the terms below.
1. 30-Day Return Policy
We offer a 30-day return period. You may request a return within 30 days of receiving your order.
Our voluntary 30-day return policy applies to eligible products and is provided in addition to any statutory consumer rights that may apply to your purchase.
2. Return Eligibility
To help us process your return efficiently, returned items should be in reasonable condition and, where applicable, include the original packaging, accessories, labels and other items supplied with the order.
We do not operate a general final-sale exclusion policy. However, statutory exceptions to cancellation rights may apply in certain circumstances under applicable UK law.
3. How to Request a Return
Before sending an item back, please contact our customer service team so that we can provide the appropriate return instructions.
Please include your order number and the reason for the return when contacting us.
Email: customerservice@amitystrengthwear.com
Phone: +44 768-1341-198
4. Return Shipping Costs
Return shipping is free. We do not charge customers a return shipping fee for eligible returns made in accordance with this policy.
We also do not charge a restocking fee.
5. Refunds
Once we receive and inspect the returned item, we will process the applicable refund. Refunds are normally issued to the original payment method used for the purchase.
The time required for the refunded amount to appear in your account may depend on your bank, card issuer or payment provider.
6. Damaged, Faulty or Incorrect Items
If you receive an item that is damaged, faulty, defective or different from what you ordered, please contact us as soon as possible.
Please provide your order number and, where useful, photographs or other information showing the issue. We will review the matter and provide appropriate assistance in accordance with applicable consumer law.
7. Statutory Consumer Rights
Nothing in this policy limits or excludes any statutory rights you may have under applicable UK consumer protection law.
For online purchases, eligible consumers may have a statutory cancellation right in addition to our voluntary 30-day return policy. Statutory cancellation rights generally provide 14 days to cancel certain distance contracts, subject to applicable legal exceptions.
Where statutory cancellation rights apply, the relevant statutory rules regarding cancellation, return of goods and refunds will apply.
8. Contact Us
Amity Strengthwear
```Address: 270 Cambridge Heath Rd, London E2 9DA, United Kingdom
Email: customerservice@amitystrengthwear.com
Phone: +44 768-1341-198
```Amity Strengthwear · 270 Cambridge Heath Rd · London E2 9DA · United Kingdom