At Amity Strengthwear, we aim to process and deliver your order as quickly and reliably as possible. This Shipping Policy explains our order processing times, estimated delivery times and tracking information for orders placed through our online store.

1. Order Processing

Orders are normally processed within 1–2 working days after successful receipt of the order and payment.

Orders placed on weekends or UK public holidays may begin processing on the next working day.

2. Delivery Time

Once your order has been processed and dispatched, the estimated delivery time within the United Kingdom is generally 3–4 working days.

Delivery estimates are provided as a guide and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, public holidays, transport disruption or other unforeseen events.

3. Shipping Confirmation and Tracking

Once your order has been dispatched, we may send you a shipping confirmation containing tracking information where tracking is available.

Please note that tracking information may take some time to appear after a parcel has been handed to the delivery carrier.

You can use the tracking number provided to monitor the progress of your shipment through the relevant carrier's tracking service.

4. Delivery Address

Please carefully check your delivery address before completing your purchase. Providing an incorrect or incomplete address may result in delivery delays or a failed delivery.

If you notice an error in your delivery address, please contact us as soon as possible. We will try to assist, but we cannot guarantee that an address can be changed after an order has entered the dispatch process.

5. Delayed Deliveries

Although most orders are delivered within the estimated timeframe, delays can occasionally occur after dispatch.

If your order has not arrived within the expected delivery period, please contact our customer service team. We will assist you in checking the delivery status and, where appropriate, contacting the carrier.

6. Damaged Packages

If your parcel arrives visibly damaged, please contact us as soon as reasonably possible. Where appropriate, please provide photographs of the packaging and the affected product so that we can assess the issue and assist with the next steps.

This does not affect any statutory rights you may have in relation to damaged, defective or incorrectly supplied goods.

7. Undelivered or Returned Packages

If a parcel cannot be delivered and is returned to us, please contact our customer service team so that we can review the circumstances and determine the appropriate next steps.

Any applicable consumer rights and refund obligations will continue to apply in accordance with UK law.

8. Shipping Costs

Any applicable delivery charges will be displayed clearly during the checkout process before you place your order.

Where free delivery is offered, the applicable shipping cost will be shown as £0 at checkout.

9. Returns

We offer a 30-day return period. Return shipping is free for eligible returns, and we do not charge a restocking fee.

For complete information about returns and refunds, please refer to our Return & Refund Policy. Your statutory consumer rights remain unaffected.

10. Contact Us

Amity Strengthwear · 270 Cambridge Heath Rd · London E2 9DA · United Kingdom